FAQ
Your Right To Know
Here are answers to a few common questions you may have about PoolPal™ Corp.
Does PoolPal™ connect to Building Automation Systems?
Yes, PoolPal™ seamlessly integrates with Building Automation Systems (BAS), offering streamlined management and monitoring capabilities. This compatibility ensures efficient pool operations, enhancing user experience, operational efficiency, transparency and one-source-of-truth.
Does PoolPal™ SCMC monitor chemical levels?
Absolutely, PoolPal™ SCMC is equipped with advanced sensors to continuously monitor chemical levels, ensuring your pool water remains safe and balanced. This feature simplifies maintenance, providing peace of mind for pool owners. Monitoring Chemical Consumption, Chemical Bin Level Monitoring, AI-Driven, Full Online Access.
Is there a dashboard for the PoolPal™ platform?
PoolPal™’s dashboard is very advanced and yet simple to cater to various end-users: health inspectors, operators and even the service provider. The Panel is well ahead of its time and offers not only insight but draws a graphical/visual status of the operations, maintenance and energy consumption variables.
What parameters does PoolPal™ monitor?
PoolPal™ uses many IIOT sensors and derived logic to monitor and predict various aspects of pool operations, maintenance and energy consumption.
How does PoolPal™ monitor energy consumption and savings?
Our patented, proprietary algorithm gathered hard data around clock and provides a unique and accurate estimation in consumption, savings and future occurrences.
Support Included?
Yes, PoolPal™ comes with comprehensive support, including access to our dedicated customer service team and an extensive online knowledge base, ensuring you have the assistance and resources you need for a smooth experience.
Does PoolPal™ monitor bather load?
PoolPal™ is designed with innovative technology to monitor bather load, allowing for real-time adjustments to maintain optimal water quality and safety for swimmers. This feature ensures a superior novel approach to the commercial pool operational environment.
How does PoolPal™ monitor regulatory compliance?
PoolPal™ can be customized to comply with local health regulations.
Does PoolPal™ monitor water clarity?
Yes. PoolPal™ monitors the pool water clarity with IIOT sensors and computer vision.
How advanced is PoolPal™?
PoolPal™’s platform is built on a solid basis of Artificial Intelligence, Control, Fault- Failure diagnosis, various CSA & API regulatory fundamentals from oil & gas and nuclear digital control computer system, with a difference that PoolPal™ is connected to the cloud.
Are there additional costs?
PoolPal™ includes essential features in its initial purchase price, but certain advanced functionalities or services may incur additional costs. We recommend reviewing our detailed pricing plan for a complete understanding of what’s included and any optional upgrades.
Does PoolPal™ have a warranty?
Yes, PoolPal™ comes with a robust warranty, providing customers with assurance and protection against manufacturing defects. Our warranty details are designed to offer peace of mind and ensure customer satisfaction with their purchase. Over the Air Updates (OTA), hardware upgrades are included at no cost.
How much control customization can PoolPal™ CICS handle?
PoolPal™ CICS can be programmed to lock doors, turn on lights, and more! The rest is programmed already into the control panel. However, we are open to offering white glove service and customize based on your needs.
