PoolPal™ | Commercial Pool Automation Platform — Monitoring, Chemistry & Safety
THE 1ST TRUE END-TO-END POOL AUTOMATION PLATFORM · PATENTED DEVICE-AWARE-AI

The pool runs itself.
You just watch it win.

PoolPal helps you, monitor and control water chemistry, mechanical operations, safety, and energy of every commercial pool you operate — 24/7, automatically and remotely. Always swim-ready water. Lower costs. Zero guesswork.

99.99%
platform up-time
1–2 yrs
to pay for itself
100+
metrics, every pool
Free chlorine
3.0 ppm
All systems normal
Auto-dosing · last read 12s ago

Trusted by leading operators · built on a world-class network

Hilton Delta Hotels MLSE FirstService Tribe DEL Associa
One connected platform

Connect, monitor, and manage from anywhere

Every device feeds one intelligent dashboard. Operators get real-time insight, predictive maintenance, and automated alerts across the whole facility.

Water quality read every 40 seconds
100+ performance metrics
Predictive maintenance & alerts
BAS integration & secure encryption
app.poolpal.app/dashboard
PoolPal operations dashboard
The cost of running blind

Manual pool operations fail you in four expensive ways

A clipboard checked twice a day can't catch what happens in the other 23 hours. That gap is where risk, waste, and liability live.

01
COMPLIANCE & SAFETY

Gaps in the record

Manual paper logs invite human error — easy to miss, hard to audit, and impossible to prove regulatory compliance when an inspector or insurer asks.

02
DOWNTIME

Breakdowns you never saw coming

A failed pump or clogged filter closes the pool — and you only find out when a swimmer does.

03
WASTE

Over-dosed chemicals & energy

Manual guesswork and human effort mean over-correcting — burning chemicals, water, and hydro that go straight to your bottom line.

04
LIABILITY

Drowning & liability risk

No eyes on occupancy or water clarity between manual checks — the moments that matter most go unwatched.

PoolPal closes the gap →
Continuous, AI-driven monitoring and control turns all four risks into automatic, documented, around-the-clock peace of mind.
The platform

The four pillars of PoolPal™

Exceptional customer experience

Real-time dashboards, 24/7 live chat support, on-demand technician visits, and warranty.

Cutting-edge innovation

AI-powered, real-time monitoring for smarter, faster, more efficient pool management.

Efficient waste reduction

Save water, energy, and chemicals while driving toward Net-Zero sustainability.

Unmatched affordability

Designed by pool experts, proudly Canadian, and delivered directly to you.

The product line

A connected family of devices

Industrial-grade hardware and software that monitor, test, and control every part of a commercial pool.

The PoolPal family of devices — SCMC, RoboArm, KIOSK, RoboGuard camera and RemoraVR
One connected family
Five devices. One device-aware-AI.
SCMC™ RoboArm™ KIOSK™ RoboGuard™ RemoraVR™
device · SCMC controller

SCMC™

Smart Chemical Monitoring & Controller

Tests water every 20 ms and auto-doses disinfectant and pH control. Swiss-made probes, predictive chemical inventory, real-time alarms.

device · RoboArm titrator

RoboArm™

Automated Water Titration Testing

Uses Taylor™ test kits with computer vision to test alkalinity, pH, and chlorine — eliminating human error and environmental interference.

device · RoboGuard sensor

RoboGuard™

Occupancy & Safety Monitoring

Tracks bather count and movement to help prevent drowning, and monitors temperature, water clarity, and water level.

device · RemoraVR unit

RemoraVR™

Vacuum Release & Fault Detection

Shuts down pumps during entrapment events, triggers alarms, and tracks backwash needs, prime loss, and line blockages.

device · KIOSK display

KIOSK™

Coming soon

Keeps the community informed with on-site updates and touch-free feedback for better engagement and hygiene.

In your pocket & on your wrist

Your whole facility — in your pocket, on your wrist

Live pH, ORP, chlorine, temperature and flow stream to the PoolPal app in real time. Signal surfaces what needs attention before it becomes a problem, and PoolPal Intelligence — your owl Copilot — learns each pool's normal and tells you what to do next.

Signal — predictive alerts for pH drift, filter pressure and pump health, days ahead
Intelligence Copilot benchmarks each pool against similar facilities in your area
OFF / Manual / Auto / SMART feeder control, with Apple Watch alerts the moment chemistry drifts
Download on the
App Store
Inside the app

Every decision an operator makes — in one place

From cutting chemical and energy spend to running pumps on off-peak power and catching equipment trouble weeks early.

SAVINGS

Cut chemical & energy spend

See exactly where you're saving — like 20% less chlorine this month — and how you rank against similar pools.

ENERGY

Run pumps on off-peak power

Schedule equipment around peak hydro rates with day-by-day slots — morning, evening, overnight, and peak.

PREDICT

Fix problems before they cost you

Signal flags rising filter pressure and pump wear days ahead — so a closure becomes a scheduled service.

BENCHMARK

Know how your pools compare

PoolPal Intelligence benchmarks each pool against similar facilities in your industry and area.

COMPLIANCE

Test Kit Reading — logsheet

Log manual test-kit readings and clarity checks against live sensor data — a tamper-proof record for every inspection.

Industries

Built for every commercial pool

From leisure and hospitality to education, municipal, and water-treatment facilities.

Amenity & leisure
Community & recreation
Condos, apartments & hotels
Military
Water & wastewater plants
Municipal, YMCA & universities

Real savings, measured in months — not years

Operators typically recover their investment in 1–2 years through reduced hydro, chemical, water, and maintenance spend.

22%
overall savings
$5K+
annual hard-cash savings — not counting saved labour
99.99%
platform up-time
1–2 yr
average payback
Why PoolPal

Industrial-grade, where competitors fall short

Built specifically for commercial pools — with machine learning, digital-twin modeling, and connectivity conventional controllers simply don't offer.

See full comparison
Capability PoolPal™ Others
Built for commercial pools
Machine learning & digital twin
Real-time chemical consumption
Equipment failure prediction
LTE / 5G connectivity & BAS
"We finally see every pool in real time — chemistry, occupancy, and equipment health — and we're catching issues before they ever reach a swimmer."
Director of Facilities
Municipal aquatic centre · Ontario
Knowledge hub

Guides for the modern pool operator

Modern day-to-day operations, compliance, water chemistry, energy, human and AI collaboration, and ROI — explained by the people who automate commercial pools for a living.

View all articles
FoundationsFeatured

What is commercial pool automation — and why operators are switching

A plain-language primer on what an automated commercial pool actually does differently — and the operational and financial case behind the switch.

1 min read
Buyer’s guide

SCMC™ vs. traditional chemical controllers: what actually matters

1 min read
Water chemistry

ORP, pH, and free chlorine explained (and what “good” looks like)

1 min read
Compliance

Digital logsheets vs. paper: passing inspections without the scramble

1 min read
Safety

Aquatic Safety Automation: Reducing Risk, Strengthening Liability Protection

1 min read
Compliance

Multi-Location Pool Compliance: One System for Every Province and State

1 min read
ROI

The Real ROI of Pool Automation: Savings, Revenue Protection, and Payback

1 min read
Energy

How to cut pool energy costs 20%+ with off-peak pump scheduling

1 min read
Operations

Portfolio Pool Management: One Dashboard for Every Facility

1 min read
PoolPal
Foundations

What is commercial pool automation — and why operators are switching

1 min read

Commercial pool automation does more than replace clipboard checks. It protects compliance, preserves revenue and value generation from facility, swim club rentals, swimming classes, and pool activities, strengthens reputation, and creates a better swimmer experience.

PoolPal continuously monitors pool and pool-water health, equipment performance, and bather load in real time — helping operators stay ahead of issues before they become violations, complaints, closures, or costly service calls, from anywhere. Instead of reacting after a problem is noticed, PoolPal gives facility teams the visibility and control they need to keep pools safe, clear, open, and operating within required SOPs and local standards.

As the first true end-to-end platform built for commercial aquatic facilities, PoolPal connects intelligent devices, AI-driven monitoring, automated control, and centralized reporting into one system. Every pool in your portfolio can be monitored from a single dashboard, with data-backed compliance records, early equipment alerts, and automated adjustments that support consistent operation.

For property managers, municipalities, hotels, clubs, and aquatic operators, the result is simple: fewer disruptions, stronger compliance confidence, protected revenue, improved resident and guest satisfaction, and a pool experience that reflects well on your brand.

See it on your own pools
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PoolPal
Buyer’s guide

SCMC™ vs. traditional chemical controllers: what actually matters

1 min read

A traditional chemical controller measures ORP and pH, then activates a dosing pump. That is useful — but limited. It does not know whether the circulation pump is struggling, the filter is clogged, or chemical inventory is low; nor whether it should feed now or later based on the bather load in the pool; nor whether the system is heading toward a fault.

SCMC™ goes beyond basic dosing. It continuously monitors and controls disinfectant and pH levels using a patented, trained AI onboard the device, while also understanding the broader pool system around it. It tracks chemical usage and inventory, monitors pump and filter performance, detects SCMC hardware and software issues and anomalies, and raises predictive alarms before small issues turn into violations, complaints, service calls, or pool closures.

For commercial pool operators, the real question is not simply, “Can it measure and dose chemicals accurately?” The better question is: “Does it understand my whole system?”

That is the difference between a chemical controller and a true aquatic automation platform.

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PoolPal
Water chemistry

ORP, pH, and free chlorine explained (and what “good” looks like)

1 min read

Free chlorine is the active sanitizer that helps keep pool water safe. pH determines how effectively that chlorine can do its job. ORP measures the water’s real-time oxidation strength — in other words, how actively the water is responding to contaminants.

These three values are connected. When one changes, the others can be affected.

In many commercial pool settings, operators aim for approximately 2–4 ppm free chlorine, a pH range of 7.4–7.6, and an ORP reading above 650 mV. The challenge is that these numbers do not stay still. Bather load, temperature, sunlight, rain, debris, and chemical demand can all cause water conditions to shift throughout the day.

That is where manual testing falls short. A reading taken at 9:00 AM may not reflect what is happening at 2:00 PM when the pool is busy.

PoolPal’s continuous monitoring closes that gap. It tracks ORP, pH, and sanitizer performance in real time, helps keep water balanced automatically, and logs every reading for inspection, reporting, and compliance confidence.

Read the full PoolPal article on LinkedIn: From Chemistry Control to Automating Chlorine Dosing Across a Portfolio →

See it on your own pools
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PoolPal
Compliance

Digital logsheets vs. paper: passing inspections without the scramble

1 min read

Paper logsheets are easy to miss, difficult to verify, and almost impossible to rebuild accurately after the fact. When an inspector, insurer, property manager, or board asks for months of records, operators are often left searching through binders, spreadsheets, photos, and handwritten notes.

PoolPal turns compliance records into a live digital history.

Every sensor reading, system event, alarm, and manual test-kit entry is captured with a secure timestamp and organized by body of water. The Test Kit Reading logsheet sits directly alongside live sensor data, so manual checks and automated readings support one clear, consistent compliance record.

Instead of scrambling to prove what happened, operators can show exactly when water was tested, what the readings were, how the system responded, and whether the pool remained within operating range.

With PoolPal, compliance is no longer a paperwork event. It becomes a button.

See it on your own pools
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PoolPal
Safety

Aquatic Safety Automation: Reducing Risk, Strengthening Liability Protection

1 min read

Aquatic safety is no longer limited to what can be seen from the pool deck.

RoboGuard™ monitors bather count, movement patterns, water clarity, temperature, and water level to help identify risk conditions and support early response. RemoraVR™ adds another layer of protection with vacuum-release and fault detection, helping shut down pumps during entrapment events and detect mechanical issues before they become serious failures.

Together, they create a continuous safety record for each body of water: who was in the pool area, what the equipment was doing, what conditions were present, and how quickly the system responded.

That record matters. For property managers, municipalities, hotels, clubs, and aquatic operators, safety data can support incident reviews, strengthen insurance discussions, reduce uncertainty, and demonstrate a proactive approach to risk management.

Technology does not replace lifeguards or supervision. It gives them — and your organization — a second set of eyes that never looks away.

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PoolPal
Compliance

Multi-Location Pool Compliance: One System for Every Province and State

1 min read

Commercial pool regulations vary by province, state, municipality, and health authority. But most requirements come back to the same core expectations: water chemistry must be tested and documented, equipment must operate safely, records must be clear and accessible, and out-of-range conditions must be addressed quickly.

The operators who are most inspection-ready are not the ones rebuilding records at the last minute. They are the ones whose compliance history is captured automatically, continuously, and consistently across every body of water they manage.

PoolPal helps turn local compliance complexity into a repeatable operating routine. Continuous logging, predictive alarms, manual test-kit entries, sensor data, equipment history, and response records all live in one centralized platform.

Whether you operate pools across one city or multiple provinces and states, PoolPal creates a single source of truth for compliance, reporting, and operational accountability.

Automate the backbone once, and local compliance becomes a configuration — not a fire drill.

Read the full PoolPal article on LinkedIn: Swimming Pool Stability Score — The Weekly Proof Loop That Prevents Closures →

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ROI

The Real ROI of Pool Automation: Savings, Revenue Protection, and Payback

1 min read

The return on pool automation does not come from one line item. It stacks across the entire operation.

Precise chemical control reduces overfeeding and waste. Leak and level monitoring helps prevent unnecessary water loss. Smart scheduling can reduce energy costs by shifting equipment operation to more efficient periods. Predictive maintenance helps avoid emergency service calls, equipment failures, and unexpected closures. Automated logging also gives staff back hours every week by replacing repetitive paperwork with live digital records.

Together, these savings can help most operators recover their investment within one to two years — before even accounting for the value of protected revenue, reduced liability exposure, improved swimmer experience, and fewer disruptions to residents, guests, members, or tenants.

PoolPal makes the return visible. The dashboard shows chemical usage, water loss, energy patterns, equipment performance, alarms, closures avoided, and compliance activity over time — so operators can see payback building month after month.

With PoolPal, automation is not just a technology upgrade. It is an operating advantage.

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Energy

How to cut pool energy costs 20%+ with off-peak pump scheduling

1 min read

Circulation pumps run for hours every day, and in most facilities they run flat-out regardless of hydro pricing. That’s money pouring down the drain during peak-rate windows.

PoolPal’s run scheduling shifts equipment toward off-peak hours — morning, evening, and overnight slots — while holding water quality within range. Operators routinely see a 20%+ reduction in hydro cost without touching water safety.

It’s the rare upgrade that pays for itself out of the energy bill alone.

See it on your own pools
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Operations

Portfolio Pool Management: One Dashboard for Every Facility

1 min read

Managing multiple pools manually means multiple clipboards, scattered phone calls, inconsistent records, and limited visibility. By the time a problem reaches a manager, the pool may already be out of range, under complaint, or at risk of closure.

PoolPal brings every facility into one centralized operations view. Managers can monitor live chemistry, occupancy, equipment health, water conditions, inventory status, and open alarms across an entire portfolio from a single dashboard.

PoolPal Intelligence helps go further by benchmarking each pool against similar facilities, making it easier to identify which sites are stable, which ones are drifting, and which ones need attention before they become operational problems.

The playbook is simple: standardize the routine, manage by exception, and let the system surface what actually needs human action.

With PoolPal, multi-site pool management becomes proactive, measurable, and easier to control.

Read the full PoolPal article on LinkedIn: Uncertainty Is the Real Pool Risk →

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FAQ

Questions, answered

Everything operators ask before they automate. Still curious?

Talk to our team
What is PoolPal? +

PoolPal is the first true end-to-end commercial pool automation platform. Patented AI device-aware technology monitors and controls chemistry, safety, energy, and water across every pool you operate — from one dashboard. It also tracks bather load, water level, leaks, and mechanical system faults and failures, and performs as a Vacuum Release and Pump & Filter Controller.

How is this different from a standard chemical controller? +

Conventional controllers dose chemicals but don’t understand the equipment around them. PoolPal’s devices are equipped with PoolPal’s device-aware AI that not only shares data but context amongst its products — to predict equipment failure, benchmark performance, perform self-checks, and act together to prevent downtime and increase safety.

How quickly does it pay for itself? +

Most operators recover their investment in 1–2 years through reduced chemical, water, and hydro spend — before counting the saved labour and avoided closures.

Will it work with my existing equipment? +

Yes. Quickly retrofits existing dosing equipment into a smart, connected system, and PoolPal integrates with building automation systems (BAS) and over secure, encrypted LTE/5G.

Does it help with health-inspection compliance? +

Absolutely. Every reading and test-kit logsheet is captured automatically with a tamper-proof history, so proving regulatory compliance to an inspector or insurer takes seconds, not hours.

What kinds of facilities use PoolPal? +

Hotels and resorts, condos and apartments, community and recreation centres, universities and YMCAs, municipal aquatic centres, military, cooling towers, and water-treatment facilities.

See PoolPal™ run your facility

Book a demo and we'll show you the live dashboard, the hardware, and the ROI for your pools.

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No long-term lock-in Hardware warranty included Installed in hours, not weeks 24/7 live support